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📘 How CAE Dental Protects Your Data

Overview

CAE Dental is committed to safeguarding your patient information, digital scans, and account data. This guide explains how we protect your data, how files are handled, and what security measures are in place to ensure HIPAA‑compliant digital workflows.

🔐 Our Commitment to Data Security

CAE Dental follows strict security standards to ensure that all patient information and digital files are protected throughout the entire workflow.
Our platform is designed to support HIPAA‑compliant data handling, secure file transfers, and encrypted storage.

🛡 Key Security Measures

1. Encrypted File Uploads & Downloads

All files uploaded to or downloaded from CAE Dental are protected using secure, encrypted connections.
This ensures that:

  • STL/PLY/OBJ scans
  • Photos
  • Case notes
  • Implant reports
  • Patient information

are transmitted safely between your device and our servers.

2. Secure Account Access

Your account is protected with:

  • Encrypted login credentials
  • Secure password hashing
  • Optional multi‑device verification
  • Automatic session timeouts

Only authorized users can access your case history and patient files.

3. HIPAA‑Aligned Data Handling

CAE Dental’s workflow is designed to support HIPAA compliance by:

  • Protecting PHI (Protected Health Information)
  • Restricting unauthorized access
  • Ensuring secure file storage
  • Limiting data exposure to only what is necessary for design

We never use your patient data for marketing or external purposes.

4. Controlled Internal Access

Only trained CAE Dental team members directly involved in your case have access to your files.
Access is:

  • Logged
  • Permission‑based
  • Restricted to essential personnel

This ensures your data is handled responsibly and professionally.

5. Secure File Storage

All case files are stored in secure, encrypted environments with:

  • Redundant backups
  • Access controls
  • Continuous monitoring
  • Automated threat detection

Your files remain protected even during long‑term storage.

6. Automatic File Cleanup (When Applicable)

To minimize unnecessary data retention, certain temporary files may be automatically removed after they are no longer needed for design or support.

This helps reduce long‑term exposure of sensitive information.

📂 How Your Files Are Used

CAE Dental uses your uploaded files only for:

  • Designing your requested restoration
  • Performing quality checks
  • Supporting revisions or remakes
  • Providing customer support when needed

We do not share your files with third parties unless required for technical support or explicitly authorized by you.

🧪 Best Practices for Keeping Your Data Safe

While CAE Dental protects your data on our platform, you can enhance security on your end by:

  • Using strong, unique passwords
  • Limiting account access to authorized staff
  • Avoiding public Wi‑Fi when uploading patient files
  • Keeping your browser and devices updated
  • Removing PHI from photos when possible

⚠️ What CAE Dental Will Never Do

  • We never sell your data
  • We never use your patient files for marketing
  • We never share PHI without authorization
  • We never store payment information directly on our servers

🚀 Summary

CAE Dental protects your data through:

  • Encrypted file transfers
  • Secure account access
  • HIPAA‑aligned workflows
  • Controlled internal access
  • Encrypted storage
  • Responsible data retention

Your trust is essential — and we take every step to ensure your digital workflow remains safe, secure, and compliant.

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