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Workflow, Turnaround & Troubleshooting

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Workflow, Turnaround & Troubleshooting

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Getting Started With CAE Dental

About CAE Dental
How to create an Account with CAE Dental?
How to Place Your First Order
Sign in with Google
Understanding Your Dashboard

File Upload & Scanner Integration

3Shape® Lab Scanner Integration with CAE Dental Lab
3Shape® Trios Integration with CAE Dental Lab
Carestream®/Dexis Integration with CAE Dental Lab
CEREC Troubleshooting Guide
CEREC®Connect Integration with CAE Dental Lab
DS Core® Integration with CAE Dental Lab
Export Order in 3shape
How to Send Cases to CAE Dental Through AS Connect (AlliedStar)
How to Send Digital Scans From iTero (Labs)
How to Send Digital Scans From Sirona CEREC
How to Upload Additional Files After Submission
How to Upload Files through the CAE Portal
iTero® Scanner Integration with CAE Dental Lab
Medit® Link Integration with CAE Dental Lab
Planmeca® Planscan Integration with CAE Dental Lab
Supported File Types & Best Practices for Uploads

Workflow, Turnaround & Troubleshooting

How to Communicate Case Notes Effectively
How to Download Your Completed Files
How to Request a Revision or Adjustment
The Importance of Maintaining Your 3D Printers & Milling Equipment
Turnaround Times for Each Case Type
Why Your Case Was Delayed

Product‑Specific Guides

All‑on‑X / Full Prosthetic Design Guide
Bite Splint / Night Guard Design Guide
Choosing the Right Abutment Type
Digital Denture Workflow
Implant System Compatibility Guide
Material Comparison — Zirconia vs. E.max vs. PMMA

Billing, Store Credit & Policies

Billing, Payments & Autopay Options
Crown & Bridge Discounts for 3Shape Communicate Submissions
How Store Credit Works
How to Cancel an Order
Partial & Denture Design Discount Policy

Marketing & Communication

How to Manage Your Email Notifications in Your CAE Dental Account
Referral Program

Security, HIPAA & Data Handling

Best Practices for Sending PHI
How CAE Dental Protects Your Data

Home » Knowledge Base » Workflow, Turnaround & Troubleshooting

The Importance of Maintaining Your 3D Printers & Milling Equipment
Why Your Case Was Delayed
How to Communicate Case Notes Effectively
How to Download Your Completed Files
How to Request a Revision or Adjustment
Turnaround Times for Each Case Type

Create New Account

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3shape 3D Viewer
Remote Desktop Help
Send Digital Scan (3rd Party)
Documentation
Latest News

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Privacy Policy
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All Designs
Crown Design
Denture Design
Ortho Design
Implant Design
Partial Design
CAD Files
Resources
My Account